Description:
Work closely in collaboration with other members of the Care Management and Information and Access Departments to aid in applicants’ access to and enrollment in Region IV AAA programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Telephones and/or visits program applicants. Completes additional screening to determine program eligibility. Assists in gathering financial documentation for Medicaid application.
- Corresponds and coordinates with Information & Access and Care Management staff, clients, their representatives, businesses, community service providers, and others to access information needed to complete entitlement applications.
- Provides support to applicants working toward eligibility. Connects applicants with additional community services as appropriate.
- Documents all activity in appropriate software system(s).
- Assists as needed with other projects and assignments that optimize program delivery.
REQUIREMENTS:
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience. Computer literacy in routine office applications required. Long-Term Care Medicaid knowledge preferred.
TERMS:
Full time/37.5 hours per week. Submit cover letter and resume to our human resources department at hr@areaagencyonaging.org.
ABOUT US:
Region IV Area Agency on Aging (RIV AAA) is an equal opportunity employer. RIV AAA recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law. Bi-lingual applicants encouraged to apply. At RIV AAA we have a clear vision to be the place where a diverse mix of talented people want to come, to stay and do their best work. Our mission is Offering Choices for Independent Lives.” We pride ourselves on bringing innovative approaches to fulfilling our mission, and we know our company runs on the hard work and dedication of our passionate and dedicated employees.