The Southwest Michigan Community Care Hub is a trusted regional connector that brings together health care, social services, and community supports into one coordinated system.
It is the result of more than a decade of collaborative development—shaped by deep partnerships across sectors and communities throughout Southwest Michigan. The Hub expands access and impact through a community-centered model rooted in shared vision and collective action. Whether you’re seeking help, providing care, or designing solutions to support patients or health plan members, the Hub is here to make connections that matter.
For Consumers & Families
Your Needs. Your Goals. Your Community.
Navigating care can feel overwhelming, but you don’t have to do it alone. At the Southwest Michigan Community Care Hub, we’re dedicated to making the process easier for you. With just one call, our certified Information & Access Specialists will not only connect you to the resources you’re seeking but often help uncover several additional areas where personalized support can further strengthen your health and well-being.
We collaborate with nearly 200 trusted organizations throughout Southwest Michigan, ensuring you receive reliable local support that reflects your unique needs and honors your independence. Our team is committed to providing personalized guidance, smoothing transitions, and tailoring assistance so you can pursue your goals with confidence.
Take the first step—call us today at 800-654-2810 and discover how many doors can open for you.
For Home & Community-Based Service Providers
Partnering for Impact
You are the heartbeat of our caring economy. The Hub helps amplify your work by:
- Coordinating referrals and care plans across sectors.
- Supporting workforce development through initiatives like the Direct Care Workforce Coalition.
- Elevating your impact through community storytelling and recognition programs.
- Facilitating payment for your services by bringing contracts through the Hub, so community-based providers receive compensation for the valuable care they deliver.
Together, we’ve helped thousands avoid hospital readmissions and improved quality of life through timely, compassionate care.
Join a network that values your expertise, strengthens your reach, and ensures your services are recognized and compensated.
Ready to partner with us or have questions about joining the Hub? Call us today at 269-985-0109 to get started!
For Health Care Payors & Health Systems
A Proven Model for Integrated Care
The Southwest Michigan Community Care Hub is a mature hub that bridges clinical care with social supports.
- Real-time, cross-sector communication through referral pilots with MiHIN and Mon Ami.
- Decades of experience in managed long-term services and supports, dating back to 1981.
- Scalable infrastructure for addressing social determinants of health (SDOH) and health-related social needs (HRSNs).
- Enables health care payors and providers to use a singular contract to partner with health and social impact organizations across multiple sectors region-wide, streamlining collaboration and expanding reach.
Our outcomes speak for themselves: 100% of hospital-to-home transitions supported by the Hub avoided readmission within 30 days, and total cost of care was reduced by 63% for patients with complex care needs.
Let’s build healthier communities—together.
Ready to explore how we can create meaningful impact together? Call us today at 269-985-0109 to start a conversation about partnership opportunities.
Get Connected
Whether you’re a resident, provider, health care payor or health system leader, the Southwest Michigan Community Care Hub is your partner in care.
Contact information:
Individuals should call: 800-654-2810
Health care partners and community based organizations should call: 269-985-0109
Source: National Association of Chronic Disease Directors (NACDD), Center of Excellence to Align Health and Social Care (COE), part of the Aging and Disability Business Institute at USAging. Community Care Hub Infographic.