Bob Dolson Founders Award
Cindi McLaughlin, Executive Director – St. Joseph-Lincoln Senior Center
The Bob Dolson Founders Award was first given in 2024 to recognize an individual who has made outstanding contributions to the field of aging or the well-being of older adults, and who has demonstrated the qualities of leadership, innovation, collaboration, service, and compassion that Bob, the founder of Region IV Area Agency on Aging, embodied throughout his career.

Cindi McLaughlin accepts the 2025 Bob Dolsen Founders Award at Area Agency on Aging’s Annual Celebration in October.
Caregiver of the Year Award

Janice Crumley, Benton Harbor
In recognition of the relentless dedication and care shown to her granddaughter with disabilities over the last 20 years; for adapting to also caring for her aging parents in her home with strength and resilience; and for demonstrating the meaningful impact of being an informal and kinship caregiver.
Janice Crumley poses at her Benton Harbor home.
Community Partner Award
South Haven Center for the Arts
In appreciation of their partnership for the Window to Our World Caregiver Public Art Project; for their creativity, expertise and dedication in bringing the project to life; and for helping to make Southwest Michigan a community that honors caregivers and celebrates the creativity of all people, including caregivers and those living with dementia.
Direct Care Worker of the Year Award

Doris Burr, Paw Paw
In recognition of her over 23 years of unparalleled dedication and outstanding service to the quality of life, comfort and independence of older adults and people with disabilities; for the example she sets for new care workers, patiently sharing her caregiving experiences; and for her consistent presence and loyalty in the lives of her clients, creating lifelong friendship and mutual respect.
Doris Burr, left, and client, Mary, pose at Mary’s home in Paw Paw.
Dorothy Richmond Customer Service Award
To Be Announced
The Dorothy Richmond Customer Service Award is presented annually to a staff person who exemplifies outstanding customer service. Staff nominate their peers and a review committee of the Advisory Council makes the final selection.
Volunteer of the Year Award

Meryle Merritt, St. Joseph
In recognition of her dedication and enthusiasm for the Friendly Caller Volunteer Program since its inception; for always bringing a joyful attitude to her calls, creating a safe and welcoming environment for her clients; and for demonstrating the deep meaningful impact volunteerism can have on both the volunteer and the recipient.
Meryle Merritt, left, accepts the Volunteer of the Year Award from Mistelle Lanko, Volunteer & Senior Engagement Manager at Area Agency on Aging
